Client Testimonials

"In this busy world, where the legal angle can often be overlooked, it's good to know that Waterfront ........... is only a call away; to give me sound advice, reliable first class service and all at a price that doesn't break the budget"

Russell Foster, Chief Executive Officer, The Institute of Environmental Management Assessment

www.iema.org

Telecoms

Whether you are a network operator, a service provider or a reseller, we have the expertise to provide you with a full range of legal services from the commercial to the regulatory aspects of telecommunications law. Some examples of the services we offer are listed below:

Provision of advice on:

  • Access to Emergency Services
  • Broadband Service Migration
  • Code of practice for the handling of complaints
  • Code of practice for the provision of premium rate services
  • Code of practice for the sale and marketing of telecommunication services
  • Distance selling regulations
  • Filings and relevant notification to Ofcom in relation to the provision of telecommunication services
  • Mis-selling policies in relation to the sale and provision of telecommunication services (WLR, CPS, mobile services)
  • Mobile number portability policy
  • Ofcom's general conditions of entitlement (which imposes various obligations on the service provider to put in place)
  • Privacy and Electronic Communication regulation
  • Telemarketing code of practice
  • Telephone preference service

Drafting, negotiating and/or advising on the following agreements:

  • Co-location agreements
  • Consumer terms and conditions for telecoms-related products e.g. mobile phone services, carrier pre-selection/call services, wholesale line rental services, broadband services
  • Marketing agreements (e.g. uSwitch, moneysupermarket.com)
  • Services agreements: sales agency/ lead referral/commission-based
  • Voice origination/inbound services agreements
  • Voice termination/interconnect services agreements (VOIP and TDM)
  • Wholesale distribution agreements for telecoms-related products e.g. prepaid international calling cards, prepaid mobile SIM cards
  • Wholesale distribution network agreements for point of sale activation (POSA) transactions (e.g. PayPoint, e-pay, Alphyra)

Telecoms