Client Testimonials
"As the UK's fastest growing multi channel integrated communications/contact centre business, it is vital for The Listening Company to work with a law firm that understands our business drivers and business model, from both a commercial and legal perspective, can handle our increasing requirements, and has the expertise and experience to support us in contract negotiations with our clients.
Waterfront ... as a whole and Carole Hailey in particular understand the outsourcing sector so well that they actually fulfil the role of an in house General Counsel, bringing expert contract review and drafting skills to bear, with limited briefing from us; and stand up against our client's lawyers in contract negotiation where necessary, often against firms much larger than themselves. They only spend time on the major issues and translate our commercial objectives into a legal framework.
I recommend them without hesitation."
Trevor Brown, Chief Operating Officer, The Listening Company
Technology
We provide a full range of legal services to enable you to protect and exploit your technology and software and/or to protect you from exploitation by your clients or suppliers! Some examples are listed below:
Provision of advice on:
- IT consultancy
- Reseller, lead referral and distribution arrangements
- Software as a service
- Software escrow arrangements
- Software licensing
- Support and maintenance
- Systems integration
- Technology licensing
Drafting, negotiating and advising on the following agreements:
- Bespoke software development agreements
- Data services subscription agreements
- Database access agreements
- Distributor agreements
- Hosting agreements
- IT consultancy agreements
- IT implementation project agreements
- Lead referral agreements
- Product licences
- Reseller and partnering agreements
- Service level agreements
- Software as a service agreements (also known as ASP agreements)
- Software escrow agreements
- Software licences
- Support and maintenance agreements
- Systems integration agreements
- Technology outsourcing
Dispute resolution services:
- High Court and County Court claims
- Infringements of intellectual property rights
- Non-payment of fees
- Ownership of intellectual property rights
- Supplier/customer disputes
Specific projects:
- Bespoke software development
- IT implementation projects
- Sale/purchase of technology assets